Cancellation policy

Cancellations must be made at the latest 24 h prior the appointment.

Workplace and group activities must be canceled at least one week before the scheduled time.

Cancel your appointment online

Cancel your appointment by calling 06 828 7360

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Personally booked, missed appointments are billed directly to the employee, and irrevocable appointments booked through the employer are billed to the employer.

For late cancellations or for missed appointments, we will charge the full price of the booked activity.