Cancellation policy

Cancellations must be made at the latest 24 h prior the appointment.

Workplace activities must be canceled at least one week before the scheduled time.

Group activities must be canceled at least two weeks before the scheduled time. Registration can be canceled for a valid reason up to 2 weeks before the course begins. After the cancellation deadline has passed, or if no cancellation has been made, or if the person does not show up, a cancellation fee of 150 € will be charged, which the participant must pay themselves.

Cancel your appointment online

Cancel your appointment by calling 06 828 7360

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Personally booked, missed appointments are billed directly to the employee, and irrevocable appointments booked through the employer are billed to the employer.

For late cancellations or for missed appointments, we will charge the full price of the booked activity.