Cancellation policy

Cancellations must be made at the latest 24 h prior the appointment by cancelling the appointment using the electronic cancellation form (only in Finnish and in Swedish) or by calling the office.
Workplace and group activities must be canceled at least one week before the scheduled time.

Cancel your appointment by calling 06 828 7360.

 Notice! If you have made an appointment through the online booking service and would like to cancel your appointment at the online booking service, you can only do so using the code sent by SMS.

Personally booked, missed appointments are billed directly to the employee, and irrevocable appointments booked through the employer are billed to the employer.

For late cancellations or for missed appointments, we will charge the full price of the booked activity.

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